Privacy Policy

Effective Date: November 1, 2025  |  Last Updated: November 1, 2025

At Trustiry, your privacy is paramount. This Privacy Policy explains how Bolrach Technologies Limited collects, uses, protects, and shares your personal information in compliance with Canadian and Nigerian data protection laws.

Your Privacy Rights at a Glance

🔒

Secure Storage

Access Your Data

✏️

Update Anytime

🗑️

Delete Account

1. Introduction

Trustiry is operated by Bolrach Technologies Limited, a corporation incorporated in Canada and Nigeria. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy applies to all information collected through our platform, including our website, mobile applications, and any related services (collectively, the "Platform").

Legal Compliance: We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and Nigeria's Data Protection Regulation (NDPR).

2. Information We Collect

2.1 Personal Information You Provide

📝 Account Registration

  • Full name
  • Email address
  • Username and password
  • Profile picture (optional)
  • Date of birth (age verification)

🏢 Business Account Information

  • Business name and registration details
  • Business contact information
  • Tax identification numbers
  • Authorized representative information
  • Business verification documents

💬 User Content

  • Reviews and ratings you post
  • Comments and replies
  • Photos and videos you upload
  • Messages sent through our platform
  • Feedback and survey responses

💳 Payment Information

  • Billing name and address
  • Payment card details (processed by secure third-party payment processors)
  • Transaction history

2.2 Automatically Collected Information

🖥️ Technical Data

  • IP address and geolocation data
  • Device type, operating system, and browser information
  • Screen resolution and device identifiers
  • Cookies and tracking technologies
  • Pages visited, links clicked, and time spent on pages
  • Referring website or search engine
  • Date and time of access

2.3 Information from Third Parties

We may receive information about you from:

  • Social media platforms (if you connect your accounts)
  • Analytics and advertising partners
  • Payment processors and fraud prevention services
  • Publicly available sources and databases

3. How We Use Your Information

🎯 Platform Operations

  • Create and manage accounts
  • Process and display reviews
  • Verify business identities
  • Enable user interactions

📊 Analytics & Improvement

  • Analyze platform usage
  • Improve features and services
  • Conduct research and testing
  • Fix bugs and issues

📧 Communications

  • Send service notifications
  • Respond to inquiries
  • Newsletter and updates
  • Marketing communications

🛡️ Security & Compliance

  • Detect and prevent fraud
  • Enforce terms of service
  • Comply with legal obligations
  • Protect user safety

🎁 Personalization

  • Customize your experience
  • Recommend businesses
  • Targeted advertising
  • Personalized content

💼 Business Services

  • Process payments
  • Manage subscriptions
  • Provide customer support
  • Business analytics

4. How We Share Your Information

We may share your information in the following circumstances:

🌐 Public Information

Your profile information, reviews, ratings, and comments are publicly visible to all users and may appear in search engines.

🤝 Service Providers

We share data with trusted third-party service providers who assist us with hosting, analytics, payment processing, email delivery, customer support, and marketing services. These providers are contractually obligated to protect your data.

⚖️ Legal Requirements

We may disclose your information to comply with legal obligations, respond to lawful requests from authorities, enforce our terms, protect our rights and safety, or investigate fraud and security issues.

🏢 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. You will be notified of any such change.

✅ With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and collect usage data.

🍪 Types of Cookies We Use

Essential Cookies

Required for platform functionality

Analytics Cookies

Track usage and performance

Advertising Cookies

Personalized ads and marketing

Preference Cookies

Remember your settings

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information:

🔐

Encryption

SSL/TLS encryption for data in transit

🏰

Firewalls

Network security and intrusion detection

👁️

Access Controls

Limited employee access to data

🔄

Regular Backups

Automated data backups

Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce our agreements
  • Prevent fraud and maintain platform security

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes. Reviews you posted may remain on the platform in anonymized form.

8. Your Privacy Rights

You Have the Right To:

📋 Access Your Data

Request a copy of all personal information we hold about you

✏️ Correct Your Data

Update or correct inaccurate information

🗑️ Delete Your Data

Request deletion of your personal information

📤 Port Your Data

Receive your data in a portable format

🚫 Restrict Processing

Limit how we use your information

⛔ Object to Processing

Opt-out of certain data uses

📧 Opt-Out of Marketing

Unsubscribe from promotional emails

❌ Withdraw Consent

Revoke previously given consent

To exercise any of these rights, please contact us through your account settings or email us. We will respond to your request within 30 days.

9. International Data Transfers

As we operate in Canada and Nigeria, your information may be transferred to, stored, and processed in these countries or other jurisdictions where our service providers operate.

We ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Trustiry is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can delete the information.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our platform

Your continued use of the platform after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Bolrach Technologies Limited

Email: privacy@trustiry.com

General inquiries: support@trustiry.com

Questions About Your Privacy?

We're here to help. Reach out to us anytime.

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