Report a Problem

Report a Problem

At Trustiry, we take all reports seriously and are committed to maintaining a safe, trustworthy platform for everyone.

What Can You Report?

Inappropriate Reviews:

  • Spam or fake reviews
  • Offensive or abusive content
  • Reviews containing personal information
  • Reviews not based on genuine experiences
  • Duplicate reviews

To report a review, click the "Report" flag icon on any review and select the reason.

Business Profile Issues:

  • Incorrect business information
  • Duplicate business listings
  • Impersonation or fraud
  • Inappropriate images or content

Technical Issues:

  • Bugs or errors on the website
  • Problems with account access
  • Upload or display issues
  • Payment or subscription problems

How to Report

For Review Issues:
Use the "Report" button directly on the review you want to report.

For Other Problems:
Contact us through our Contact Form or email support@trustiry.com with:

  • Clear description of the problem
  • Relevant URLs or screenshots
  • Your account email (if applicable)
  • Date and time the issue occurred

What Happens Next?

  1. Acknowledgment: You will receive confirmation that we received your report
  2. Investigation: Our team will review your report within 24-48 hours
  3. Action: Appropriate action will be taken based on our investigation
  4. Notification: You will be updated about the outcome

Privacy & Confidentiality

All reports are handled confidentially. We do not share reporter information with the parties being reported.

False Reports

Please note that submitting false or malicious reports may result in account suspension. Only report genuine violations of our policies.

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